- Get Started with Flow Capture
Learn how Flow Capture enables remote collaboration and streamlines your full production workflow.
PLEASE NOTE: This resource page is specifically and exclusively made available for Amazon MGM Studio's users.
For general help and resources, please click here
Brand new to Flow Capture? Start here!
If you're new to using Flow Capture, our video walkthrough series below will help support you as you learn the ins and outs to get the most out of the platform.
We have the following four long-form videos available to you below to kick off your Flow Capture learning journey:
- Workspace Training - This is for anyone who is a non-admin on a project, and goes over all of the functionality of Flow Capture (except for the admin functions)
- Admin Training - This covers admin related tasks, such as user management, security settings, and more
- Immediates Setup - Helps you get setup with our Immediates workflow including QTake Integration
- Rooms + Live - Covers using Flow Capture Rooms including working with live streaming assets
Additional Videos + Help Documentation
Need to take a closer look at a feature or functionality? Have a look at our library of feature-by-feature short form tutorial videos, located here:
You're also invited to review our help documentation, which can be found at the following link:
Flow Capture - Help Homepage
Live Sessions
Customers with Flow Capture + Priority Service are invited to book live onboarding sessions with our team, which will take participants through the material presented above in our long form videos, and answer any questions they may have.
To book one of these sessions, please click the following link:
Live Flow Capture Onboarding Sessions Booking Page - Amazon MGM Studios
Note: This booking link is specifically and exclusively for participants on projects under your studio.
Need more help?
If you have any additional support needs, Flow Capture customer support can be reached via email or phone:
Email: support@moxion.io
Phone: Toll Free: +1 (800) 884-6450 or +1 (310) 602-6140
Please provide your name, the production you’re contacting us about, and specific information about what you need assistance with.
Emergency Support
If urgent issues arise that require immediate attention (IE, the issue is preventing you from using Flow Capture and you’re up against a strict deadline), you can raise an emergency ticket that will alert our team, anytime day or night.
To do so, please use the word “Urgent” in your email to us. We’ll get back to you as soon as possible.
Click here to learn more about contacting Flow Capture support
What you'll love about Flow Capture
From camera to cloud to color review, Flow Capture powers remote collaboration at every step.
One tool for the entire production workflow
From preproduction to screeners, use Flow Capture to coordinate and collaborate at every point of production.
Executives happy. Creatives happy.
Polished and easy for executives, flexible for creatives, and easy user and asset management for post.
Security every step of the way
Studio-grade security, with DRM and access control that set the gold standard in protecting your assets.